Here’s the surefire pathway to get started with Microsoft Dynamics 365 Sales (or any D365 product); 1. Go to MS Learn: learn.microsoft.com → Select ‘Browse all paths’ from the Products menu 2. In the ‘Find a product’ filter, expand ‘Dynamics 365’ and select ’Sales’ 3. From the ‘Roles’ filter, select…

We’ve all heard the phrase that “if you don’t take control of your time, someone else will” and I’m sure if we took a good look at how we spend our working hours, days, weeks, months, or even years we’d all notice how much time we’ve spent (or wasted) delving…

Why bother at all? Almost every profession in the service industry these days is about helping someone with a problem or issue they have, and we as service professionals always want to help fix an issue but we often get deeper into another problem ourselves when we don’t know the details of the problem…